Katie Donovan Joins Dealer Teamwork Executive Team as New CCO
- by Eric Miltsch
Sep 25, 2016
Dealer Teamwork is proud to announce the addition of Katie Donovan to the executive team. Katie is one of the top professionals in the retail automotive industry with a tremendous reputation for superior customer management and fulfillment operations. She also brings an additional layer of knowledge of business intelligence, marketing analytics, and attribution reporting.
“We quickly realized how vital it is for our clients to receive a solid client onboarding experience,” said Eric Miltsch, Co-Founder, Dealer Teamwork, “Katie’s experience is unparalleled in our industry and there is no one better to establish the quality standards our dealer partners deserve.”
“Our key success factors center around building a new, customer-centric culture with an emphasis on analytics, data, and effective user experience,” said Katie Donovan, Chief Customer Officer, Dealer Teamwork.
Dealer Teamwork places the highest emphasis on its dealer partners’ user experiences. Katie’s involvement helps ensure a first-class relationship from day one, and throughout the lifetime of the dealership, with key items such as:
– A thorough Launch Control onboarding process filled with education elements
– A forward-thinking proactive account management philosophy
– Bleeding-edge, data and market-driven strategies which provide dealers a competitive advantage with a collaborative philosophy
About Dealer Teamwork LLC: Dealer Teamwork is a SaaS company currently providing first-class software solutions for the retail automotive industry. Launch Control, their patent-pending, merchandising and personalization optimization platform gives car dealerships a significant competitive advantage by distributing their transactional data to convert qualified shoppers more effectively and efficiently. For more information, please contact us at firstname.lastname@example.org.